An Empirical Review of Employee Engagement on Productivity of Fast Food Businesses in Akwa Ibom State

Abstract

The study empirically examined employee engagement and productivity of fast food businesses in Akwa Ibom State. The specific objectives were to examine the effect of communication on productivity of fast food businesses, ascertain the effect of leadership on productivity of fast food businesses. The research study used survey tools such a questionnaire to gather data for the study, the formulation and testing of hypotheses and drawing of inferences from the statistical process. Primary source of data was used in the study. Data were presented using tables and percentages. Multiple regression analysis was used in this study. Based on the results of the analysis, the findings revealed; thus, there was a significant effect of communication on productivity of fast food businesses in Akwa Ibom State, there was a significant effect of leadership on productivity of fast food businesses in Akwa Ibom State. The study recommended that organizations should encourage and nurture communication by listening to employees’ concerns and to encourage them to participate in workplace discussion. Also, leaders of the organization should be effective in fostering employee well-being and enhancing quality of work life and life satisfaction. Finally, organizations should implement policies that will make employees conduct themselves in an organized way by conforming to regularities of perception and behavior.