Employee Efficiency and Corporate Competitiveness in Selected Microfinance Banks in Nigeria

Authors

  • Takon Samuel Manyo Department of Banking and Finance, University of Calabar, Nigeria
  • Yahaya-Idinye Lateefah Department of Business Management, University of Calabar, Nigeria
  • Egede Samuel Mofam Department of Business Management, University of Calabar, Nigeria
  • Okon Effiong Asuquo Department of Banking and Finance, University of Calabar, Nigeria
  • Akagha Benedict Onyeoziri Department of Banking and Finance, University of Calabar, Nigeria
  • Atimba Oboko. I Department of Business Management and Entrepreneurship, Ebonyi State University, Nigeria

Keywords:

employee efficiency, corporate competitiveness, microfinance banks, quality of work, market share, accuracy, quality of service, timeliness, profitability, wastage and elimination, market leadership

Abstract

The purpose of the study was to examine employee efficiency and corporate competitiveness in selected Microfinance Banks in Nigeria. The design employed in this study was descriptive and correlational research design. The population of this study was one hundred (100) staff of Unical Microfinance bank in Calabar. The study adopted simple random sampling to select four branches. A total of eighty copies was correctly filled and returned as a sample size of the study. Data for this study were gathered from primary source and through the use of structured questionnaires from respondents of the microfinance banks in Calabar. The study employed Pearson Product Moment Correlation (PPMC) analysis to measure the relationship between variables tested in the study. Based on the analysis, the findings revealed that quality of work had a significant effect on market share of Unical microfinance bank, accuracy had a significant effect on quality of service Unical microfinance bank, timeliness had a significant effect on profitability of Unical microfinance bank, and wastage and elimination had a significant effect on market leadership of Unical microfinance bank in Calabar. Efficiency can be seen as the measure or ratio of firm’s sundry resources that contribute to the performance of the firm during a process. It is concluded that efficiency is a critical factor that enhances workers’ productivity.

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Published

2024-05-15

Issue

Vol. 3 No. 3 (2024): June

Section

Articles