A Review of Smart Logistics Operations Management and Future Research Directions
Keywords:
smart logistics, operations management, developmental stages, technological innovation, future research, Internet of Things (IoT), big data, artificial intelligence (AI), machine learning, automation, blockchain, supply chain collaboration, green logistics, sustainable development, intelligent decision-making, logistics platforms, sharing economy, logistics finance, risk management, performance evaluation, talent management, business process optimization, internationalization, intelligent manufacturing, ecosystemAbstract
Smart logistics utilizes the Internet of Things (IoT) and intelligent information technologies to achieve real-time monitoring, comprehensive control, intelligent optimization, and automation throughout the entire logistics process. This paper reviews the four developmental stages of smart logistics, from the intelligentization of individual logistics functions to the intelligentization of the entire logistics operation process, and then to the comprehensive optimization of the logistics process from a supply chain perspective. Through the analysis of typical cases such as the retail AI fresh produce system jointly developed by Walmart and Codelong Technologies, and the “smart factory” jointly developed by Geek+ and Siemens Shanghai, this paper explores the applications and management model innovations of smart logistics at different stages. Additionally, future research directions for smart logistics are proposed, including technological innovation, adaptation of operational models, and the development of new business processes.
